1. DEFINITIONS

INFANT.RO  

SITE - Infant.ro domain and its subdomains.  

CONTENT has the following definition:  

• all the information on the SITE that can be visited, viewed or otherwise accessed by using a digital device;  
• the content to any email sent to its USERS or CUSTOMERS by INFANT.RO by electronic means and/or any other means of communication available;  
• any information communicated by any means by an employee or collaborator of INFANT.RO to the USER or CLIENT, according to the contact information , specified or not by him;  
• information related to the products, services and/or rates charged by INFANT.RO in a certain period;  
• information related to the products, services and/or tariffs applied by a third party with which INFANT.RO has concluded partnership contracts, during a certain period;  
• data related to INFANT.RO , or other privileged data of it.  

SERVICE - The e-commerce service conducted exclusively on the publicly available portions of the SITE, in the sense of granting the CLIENT the possibility to contract products and/or services using exclusively electronic means, including other means of remote communication.  

CLIENT - The person who has or obtains access to the CONTENT and SERVICE.  

ORDER - An electronic document that acts as a form of communication between the Seller and the Buyer through which the Buyer conveys to the Seller, through the Site, his intention to purchase Goods and Services from the Site.  

DOCUMENT - These Terms and Conditions.  

COMMERCIAL COMMUNICATIONS - Any type of message sent (such as: e-mail / SMS / Viber / telephone / mobile push / webpush etc.) containing general and thematic information, information about products similar to or complementary to those you have purchased/viewed, information regarding offers or promotions, information regarding Goods and Services added to the "My Account/Cart" section, as well as other commercial communications, such as market research and/or opinion polls.  

DISTANCE CONTRACT - According to the definition contained in GEO 34 of June 4, 2014 regarding the rights of consumers in contracts concluded with professionals, as well as for the modification and completion of some normative acts art. 2 point 7, as it transposed Directive 2011/83/EU on consumer rights: any contract concluded between a professional and a consumer within an organized distance sales or service provision system, without the simultaneous physical presence of the professional and the consumer , with the exclusive use of one or more means of remote communication, up to and including when the contract is concluded;  

PERSONAL DATA - Any information regarding an identified or identifiable natural person ("data subject"); in principle, it represents personal data: the person's name and surname, domicile, email address, CNP, telephone number, customer identification codes/online identifier, location data, etc.;  

PERSONAL DATA OPERATOR - Means the natural or legal person, public authority, agency or other body that, alone or together with others, establishes the purposes and means of personal data processing;  

CONSENT of the person concerned - It means any manifestation of the free will, specific, informed and unambiguous of the person concerned by which he accepts, through a statement or through an unequivocal action, that the personal data concerning him will be processed;  

PROCESSING - Any operation/set of operations on personal data (with or without the use of automated means), namely the collection, registration, organization, structuring, storage, adaptation, modification, extraction, consultation, use, disclosure, dissemination, putting disposition, alignment, combination, restriction, erasure, destruction, etc. (representing any kind of operation related to personal data);  

NEWSLETTER / ALERTA - Periodic means of information, exclusively electronic, on products, services and/or promotions carried out by INFANT.RO in a certain period, without any commitment on the part of INFANT.RO with reference to the information contained by it.  

TRANSACTION - Collection or reimbursement of an amount resulting from the sale of a product / service by INFANT.RO to the Customer, by using the services of the card processor agreed by INFANT.RO or by bank transfer, regardless of the delivery method.  

2. GENERAL

2.1. The document establishes the terms and conditions of use of the Site / Content / Service by the Client, in case he does not have another valid user agreement concluded between INFANT.RO and him. Please read this document carefully in order to prevent possible unwanted / unpleasant consequences , which may be assessed by the Client as having a negative impact on his data and/or the information provided to the INFANT.RO company .  

2.2. The provision of services and/or products will begin immediately after fulfilling all the required registration formalities . Opting for registration , the Customer undertakes to correctly provide the name, address and other information necessary for the operation of the placed orders. To correct or update this information , access the "personal data" menu in the "My Account" application .
By accessing the account and using the personal password , you are responsible for all the actions resulting from its use. The INFANT.RO company cannot be held responsible for errors/incidents that occur as a result of the user's negligence regarding the security and confidentiality of his account and password.  

2.3. The use, including but not limited to accessing, visiting and viewing the Content /Service, implies the Client's acceptance of these terms and conditions ; The customer undertakes to permanently monitor the terms and conditions that can be updated, modified and supplemented. In case of misunderstandings , the Terms and conditions valid at the time of the order and its notification in writing by INFANT.RO .  

2.4. Access to the Service is made exclusively by accessing the publicly available website www.infant.ro .  

2.5. By using the Site / Content /Service, the Client is solely responsible for all activities arising from its use. Also, he is responsible for any material, intellectual or electronic damages or any other kind caused to the Site , the Content , the INFANT.RO Service or anyone third party with which INFANT.RO has concluded contracts, in accordance with the Romanian legislation in force.  

2.6. If the User or the Client does not agree and/or does not accept this Document regarding the terms and conditions , send an e-mail to the address support@infant.ro specifying the reasons and/or requests for making the changes made.  

2.6.1. Also, the User or the Client can withdraw at any time the consent expressed by understanding to give up : access to the Service, other services offered by INFANT.RO through the Site, in this sense the User or the Client will send an e-mail to the support address @infant.ro .  

2.6.2. In the event that the User or Client no longer wishes to receive from the INFANT.RO company newsletters /alerts and/or communications carried out for marketing and advertising/ promotional purposes through any communication channel (electronic, telephone, etc.) they can make the request of UNSUBSCRIBE available within any communications via e-mail or by sending a written request to the address and to the personal data protection officer support@infant.ro .  

2.6.3. The User or Client, in accordance with the provisions and rules regarding the protection of personal data, has the right to request the DELETE of his personal data processed for commercial purposes by the INFANT.RO company based on the contract agreed by the parties , and in this sense he can formulate the request written to the address and to the personal data protection officer support@infant.ro  

2.6.4. The User or the Client can at any time revert to his decision not to agree and/or not accept the document, expressing his ACCEPTANCE for the document regarding the terms and conditions in the form in which it will be available at that time.  

2.7. In the event that the Client has paid the value of all unpaid Contracts to INFANT.RO and revokes his consent expressed in favor of the Document during the execution of an Order, INFANT.RO will cancel his Order without any subsequent obligation of any party to the other or without either party can claim damages from the other party.  

2.8. This Site is addressed only to clients who are natural persons who are at least 18 years old, who have gone through the stages of registration corresponding and which have not been suspended or removed by INFANT.RO , regardless of the reason for suspension or removal .  

3. 
   CONTENT

3.1. The content , as defined in the preamble, including but not limited to logos, stylized representations , commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Site, is the exclusive property of INFANT.RO , its all rights obtained in this regard directly or indirectly (through licenses for use and/or publication) being reserved .  

3.2. The customer is not allowed to copy, distribute, publish, transfer to third parts , modifying and/or otherwise altering, using, linking to, displaying, including any content in any context other than the one originally intended by INFANT.RO , the inclusion of anyone content outside the INFANT.RO website , removal signs signifying INFANT.RO 's copyright over the content as well as participation in the transfer, sale , distribution of materials created through reproduction, modification or display content , except with the express consent of INFANT.RO .  

3.3. Any content to which the Client has and/or obtains access by any means, is subject to the Document, if the content is not accompanied by a specific and valid user agreement concluded between INFANT.RO and it, and without any guarantee implicitly or expressly formulated by INFANT.RO with reference to that content .  

3.4. The customer can copy, transfer and/or use the content only for personal or non-commercial purposes, only if they do not conflict with the provisions of this Document.  

3.5. If Infat.ro gives the Client the right to use, in the form described in a separate user agreement, certain content , to which he has or obtains access following this agreement, this right extends only to that or those defined contents in the agreement, only during the existence of it or these contents on the site or the period defined in the agreement, according to the defined conditions , if they exist and do not represent a contractual commitment on the part of INFANT.RO for the respective Client or any other third party that has / obtain access to this transferred content , by any means and which could be or is harmed in any way by this content , during or after the expiration of the user agreement.  

3.6. No content transmitted to the Client, through any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and/or viewing does not constitute a contractual obligation on the part of INFANT.RO and/or the employee or collaborator of INFANT.RO who mediated the transfer of content , if it exists, in relation to that content .  

3.7. Any use of the Content for purposes other than those expressly permitted by the document or the user agreement that accompanies it, if it exists, is prohibited.  

4. ONLINE ORDER

The product you want to order can be found either by using the menu on the left of the page that contains the product categories, from the top menu that contains age filters, by using the search field, or directly from the promotions page.  

When you clicked the order, the product will be automatically transferred to the shopping cart.  

After adding to the basket all the products you want to order, the purchase process continues by pressing the button and going through the order page.  

On the order page you will have to fill in the following:  

• Contact details: information necessary to send the package to you.  
•  Payment method: choose the method by which you will pay for the order.  

Your order is successfully completed when the proforma invoice corresponding to your order is displayed (and sent by e-mail) with the status "Confirming". At the time of processing the order by Infant.ro , you will receive an e-mail by which you will be notified of the new status of the order "Order confirmed".  

The operators of Infant.ro will check the availability of the product/s, and your order will be confirmed by phone within a maximum of 48 working hours from its placement.  

Due to the very large number of products on the Infant.ro website, it is impossible to update the stock daily, therefore it is possible that a product listed in the stock may not be physically available.  

In such situations you will be contacted by an Infant.ro representative to be notified .  

With the help of the entered username and password, you can log in to see the history of orders or the status of current orders, modify/delete your profile or make subsequent orders without re-entering your contact details.  

When you place an express order, the details related to the transport (including cost) will be communicated to you by a Babyneeds representative.  

5. TELEPHONE ORDER

Phone: +40724950836

A sales advisor Infant.ro will take your order.  

Validation of the order by the Seller will be done by written message (e-mail) to the Buyer by sending a Proforma.  

Validation of the order by the Seller is done only if:  

• The data entered by the Buyer are complete and correct;  
• The products ordered by the Buyer are available;  
• If the prices or other details about the products have been displayed wrong , including due to the fact that they were entered incorrectly in the database, Infant.ro reserves the right to cancel the delivery of the respective product and to notify the customer as soon as possible about the error .  
• Orders that are not confirmed by phone will be canceled because they may lead to the impossibility of delivering the parcels by the courier companies that will contact you before the delivery is made.  

There is no minimum value for an order.  

6. DELIVERY

The delivery of products for orders exceeding the value of 150 Ron is FREE (within the limit of 5 Kg).  

In the case of orders with a value of less than 150 Ron, the delivery cost is 15 Ron (within the limit of 5 Kg).  

There are NO charges for additional kilometers (locations outside the courier company's coverage area), but the delivery time may be 1-3 days longer.  

The delivery is made after all the products ordered and reserved from the suppliers have entered our stock, within 24 - 72 hours after the order was placed.  

Mentions regarding possible problems regarding the integrity/content of some parcels are made at the time of delivery on AWB or a statement of findings is drawn up, the receipt and payment of the parcel is refused.  

Any subsequent complaints regarding these aspects are null and void.  

We maintain that Infant.ro does not deliver abroad .  

7. RETURN OF PRODUCTS

If the ordered product does not meet your requirements or has manufacturing defects, you have the right to notify us in writing that you are canceling the purchase, without penalty and without citing a reason, within 14 calendar days of receiving the product.  

Canceling the purchase within 30 days can only be applied to products delivered by courier.  

The returned product must be in the same condition in which it was delivered, without signs of wear and assembly, its labels and accompanying documents must not be missing.  

ATTENTION: Products that have been opened must be returned, undamaged, together with all the parts received, otherwise the return of the amount of money becomes impossible.  

If the returned product is damaged, has clear signs of use and cannot be sold as a new product, we reserve the right to reduce the value of the product to cover the price difference between a new product and a used product, and if the product is in a state where we cannot re-sell it, we reserve the right to refuse the product.  

For reasons of hygiene, we do not accept returns of underwear or other intimate items (eg: breast pumps, nasal aspirators, sterilizers, aerosol devices, breast pads, pacifiers, etc. or which are likely to deteriorate or expire quickly). Likewise, worn, used products with torn tags cannot be returned.  

The products that are the object of the return are preferably returned in the original box.  

The return expenses will be borne by the CUSTOMER, and the reimbursement of the product value will be made within 14 days of the return, in a bank account provided by him.  

The shipping cost for the return is 17 lei for products weighing up to 5 kg, and for parcels that exceed 5 kg, the shipping cost is 29 lei, if the customer agrees to have the product picked up by the Seller's courier.  

If you paid a transport fee when you received the parcel, its value is not returned.  

Steps to follow in case of a return:  

• Fill out the return form here ;  
• We will answer you and establish together the delivery dates for the return;  
• You send us the bank account for the return of the money;  
• After receiving the product, its conformity is checked, and within a maximum of 14 days the bank transfer is made to the account indicated by you.  

This clause applies according to GEO 34/2014, in the case of purchasing products from this site.  

The guarantee of the quality and conformity of the services offered by this site, the granting of guarantees and the return of products are carried out in accordance with the specific legislation in the field, respectively: Electronic commerce as specified on the official website of the National Authority for Consumer Protection in Romania - http:/ /www.anpc.gov.ro/ .  

For additional details, we are at your disposal on the phone number : +40724950836 , from Monday to Thursday, between 09:00-17:30 and Friday, between 09:00-16:30.  

8. CONTACT FOR CUSTOMERS

8.1. INFANT.RO publishes complete and correct identification and contact data for the Client on the website .  

8.2. By using the contact form or the service present on the website, the Customer declares and accepts to be contacted by any available means, including electronic means, by the INFANT.RO company ( without but there is an obligation on the part of the company in this regard), understanding that by completing the information regarding his contact data, such as name, surname, e-mail address, no. by phone, etc., these data will be processed and highlighted in the database for the purpose of improvement commercial relations , respectively for the purpose of the good development of the economic and commercial activity of the company. For details and additional information related to the processing and administration of your personal data, please also view the chapter/article called Privacy Policy .  

8.3. Partially or fully completing the contact form and sending it does not in any way represent a commitment on the part of INFANT.RO to contact the Client.  

8.4. Accessing the Site, using the information presented within it, visiting the pages or sending e-mails or notifications addressed to INFANT.RO is carried out electronically, by telephone, or any other means of communication available to the Client and INFANT.RO , considering - he thus consents to receive notifications from INFANT.RO electronically and/or by telephone, including communications by e-mail, short messages (SMS) or by announcements on the website.  

8.5. The customer expressly declares that the contact data provided belong to him (email address, telephone number , delivery address) and that they can be used by INFANT.RO in its communications with the Client.  

9. NEWSLETTERS AND ALERTS

9.1. At the moment when the Client creates an Account on the Site, accepting the Document (Terms and Conditions ) , he has the right to express his agreement or not regarding the receipt of newsletters and/or alerts from INFANT.RO by electronic and/or telephone means, including communications by e-mail, short messages (SMS) or by announcements on the website.  

9.2. The data collected from the Client for the purpose of sending their newsletters and/or alerts can and will be used by INFANT.RO within the limits of the Privacy Policy .  

9.3. The Customer can opt out of receiving newsletters and/or alerts at any time:  

9.3.1. Using the specially intended link within any newsletters and/or alerts received (at the bottom of the e-mail in the " Click here to unsubscribe" section), where this option is technically possible;  

9.3.2. By changing your consent to receive newsletters and/or alerts and using pages from restricted areas , within the Account, on www.infant.ro .  

9.3.3. By contacting INFANT.RO on the above dates as specified in art. 2.6 and without any subsequent obligation of either party to the other or without any party being able to claim damages from the other.  

9.4. The withdrawal of the consent regarding the receipt of newsletters and/or alerts does not imply the renunciation of the acceptance given for this document and is produced only for the future after the communication of the intention to withdraw.  

9.5. INFANT.RO reserves both the right to select the people to whom it will send newsletters and / or alerts, as well as the right to remove from its database any Client who previously expressed consent to receive newsletters and/or alerts, without any subsequent commitment on the part of INFANT.RO , or any prior notification thereof.  

9.6. INFANT.RO will not include in the newsletters and/or alerts sent to the Client any other kind of advertising material in the form of content that refers to any third party that is not a commercial partner of INFANT.RO , at the time of sending the newsletters and/or alerts.

 

10. PRIVACY POLICY

We make every effort to ensure that we protect and respect the confidentiality of your personal data by implementing the necessary measures provided by the rules and regulations in force regarding data protection, including the General Regulation (EU) 2016/679 on data protection ("RGPD" ).  

This chapter is intended to inform you about the personal data that we collect from you or that you communicate to us through this website, as well as how we will process this data.  

10.1. According to the rules and regulations in force regarding data protection ("RGPD") - personal data is defined as any information regarding an identified or identifiable natural person. In principle, it represents personal data, which the INFANT.RO Company also takes into account: the name and surname of the natural person, domicile, email address, CNP, telephone number , customer/attribute codes of the registered account , AWB type identification code for the delivery of the ordered product, etc.  

10.1.1. Your personal data that the INFANT.RO company collects and processes are: Name and Surname; Phone number ; Postal adress ; Email address; Order product codes; AWB; signature , audio recording , social media account.  

We do not collect or otherwise process sensitive data, as defined in the General Data Protection Regulation (abbreviated RGPD) in special categories of personal data. Also, we do not want to collect or process data of minors who have not reached the age of 18.  

10.1.2. Therefore , according to "RGPD", the INFANT.RO Company is a personal data operator, with headquarters in Bucharest , Str. Renasterii no. 48, sector 1 registered at ORC Bucharest under no. J40/3817/2012, having CUI 30010618 with tax ID RO, legally represented by Paul Mihalache, as administrator, share capital - 48,000 ron , having the obligation according to national rules and EU Regulation 679/2016 (RGPD) to manage your personal data securely and only for the specified purposes . This data was collected/processed/etc. in the commercial relationship developed in the past and/or ongoing and for which you have validly expressed your consent according to the legislation in force at the time of taking over and collecting personal data!  

10.1.3. The company informs that the enumeration under art. 10.1 and the following is purely exemplary and that in relation to the service employed by the client, the subscriber collects only those minimum personal data necessary to fulfill the goals/ activities carried out by INFANT.RO .  

10.2. in the process of operating this website, INFANT.RO Company collects certain information ("personal data") relating to identified natural persons or that can identify natural persons, data provided by the users of this website, through the voluntary expression of consent , directly (e.g. name, surname, postal address , e-mail address, phone number ) or indirectly (e.g. IP address, use of UUIDS ( unique identifiers provided by social logins ).  

10.3. The purposes of processing personal data provided by an " INFANT.RO Client ", considered and followed by our company are the following :  

• processing orders and returns;  
• maintaining the relationship with contractual partners for accounting purposes;  
• optimization of marketing activity;  
• resolving requests regarding the fulfillment of an order  
• marketing communications;  
• account management within the INFANT.RO platform ;  
• statistical purposes  
• the feedback provided to the services provided by INFANT.RO .  

10.4. INFANT.RO company collects , processes and administers your personal data in accordance with the "RGPD" rules and regulations for the following periods of time: (i) in accordance with the provisions of the civil code regarding the legal institution of prescription , as well as the contractual conditions assumed by accepting the terms and conditions , the personal data collected are archived/ kept by the Company for a period of 3 years from the termination of the contract (for the situation deliveries and non-intervention of return requests ); (ii) the personal data collected are archived/ kept by the Company for a period of 3 years and/or the Client expressed his opinion from the date of the intervention of the last return related to the account.  

It is also good to know that we can process personal data to inform you about products and services, promotional offers or to subscribe to the newsletter. As a general rule, these personal data will be processed for direct marketing purposes only with your consent and by using the communication channels (email, sms, etc.) that you indicated at the time of giving your consent. Under these conditions, it is important to know that we will use your consent expressed for marketing purposes until it is withdrawn, there being the possibility of withdrawing this type of consent at any time.  

The INFANT.RO customer , by submitting personal data, declares and unconditionally accepts that his personal data will be part of, be archived in the owner's database, thus expressing an express and unequivocal agreement that his personal data will be stored , used and processed according to the purposes specified in point 10.3.  

10.5. The INFANT.RO company informs you that the processing represents : any operation / set of operations on these data (with or without the use of automated means), respectively the collection, registration , organization, structuring, storage, adaptation, modification, extraction, consultation, use, dissemination, provision , alignment, combination, restriction , deletion , destruction, etc. (these operations are indicated by way of example in the Regulation, the notion of processing representing any type of operation related to personal data).  

10.6. At the territorial level, the provisions of the regulation apply to the processing carried out by an operator or authorized representative based in the EU, to the processing of personal data of persons located in the EU, carried out by an operator or authorized representative who is not established in the EU, if: goods or services are offered to persons in the EU or the behavior of persons in the EU is monitored.  

The INFANT.RO company is a personal data operator according to the rules and regulations in force, including GDPR.  

10.7. The company informs you that in relation to the activity/service chosen by the client, respectively the purpose of collecting personal data, INFANT.RO may transmit your data to group companies, third parties or authorities , for the fulfillment of the purposes based on the basis of the processing activities . According to the "RGPD" Regulation, we inform you that we can transmit or provide access to certain personal data concerning you, to the following categories of recipients:  

•  group companies for order management;  
• commercial partners for the supply of ordered products/services
•  courier service providers;  
•  payment/banking service providers;  
• accounting service providers, for keeping accounting records by external proxy;  
• other companies with which we can develop joint programs for offering our goods and services on the market;  
•   public authorities.  

We assure you that we will submit all the due diligence that the authorized representative and/or the third contracting party offers sufficient guarantees to implement appropriate technical and organizational measures, so that the procedures can be fulfilled the requirements of the legal norms and regulations, including GDPR and to ensure the protection of the rights of the person concerned (individual client INFANT.RO ).  

10.8. The basis for which we process these personal data and administer these collected data may be in relation to the purpose of data processing , your consent , granted upon the creation of the online account and its validation , through the request to become a customer in the INFANT.RO community . At the same time , the basis is also a legal and/or contractual one, based on the contract/commercial relationship that was born between you, the customer, and the INFANT.RO company , by placing the order and making payments for the ordered products, by making returns of non-compliant products and/or refused, etc., but also a legitimate basis necessary and indispensable for the development commercial and economic activities of the INFANT.RO company also provided by the Regulation. We will process your personal data to improve and take protective measures , whenever necessary, for the protection of the use of the website and the users of the INFANT.RO platform against cyber attacks, prevention measures and detection of attempts of fraud, including the transmission of information by competent public authorities , measures to manage various other risks.  

10.9. We also want you to be fully informed and we understand to present you the Principles established by EU Regulation 679/2016 and the User's Rights regarding personal data.  

10.10. The European regulation in the field of personal data protection regulates a number of 6 principles to be respected by the operator (the INFANT.RO company ) when process personal data:  

• The principle of legality, equity (correctness) and transparency. According to this principle, the company must ensure (1) that the data processing must be carried out only in compliance with the legal provisions, any other processing will be considered to be illegal, (2) that it processes the data only in the ways that the person in question -would reasonably expect and (3) that the processing must be transparent, that is, the operator must clearly and openly convey to the subjects how they intend to use the personal data.  
• The principle of limiting the purpose for which the data are collected. Our company respects this principle by committing to collect/process personal data only for the purpose determined and transmitted to the person.  
• The principle of minimizing processed data. Our company respects this principle by collecting/processing only those data that are minimally necessary for carrying out the operations, adopting rules to ensure that it will not collect unnecessary data in relation to the commercial operation.  
• The principle of accuracy, current data. Our company will collect/process only accurate and current data from its clients.  
• The principle of keeping data for a period necessary to fulfill the purposes for which they are processed. Our company respects the principle regulated by the European regulation, archiving/keeping your data only for the period of time necessary to fulfill the purposes.  
• The principle of integrity and confidentiality. Our company has implemented all security measures and has established rules at the level of its own departments that are intended to ensure security against unauthorized and illegal processing and against accidental data loss, destruction or damage.  

10.11. The European regulation stated that natural persons ( customers INFANT.RO ) benefits from 8 (eight) rights, as follows:  

1. a) The right to information (art. 13, art. 14). Keep in mind that in the introductory part of the "terms and conditions" document, as well as in this chapter, information is presented about: the identity and contact details of the operator and his representative; contact details of the data protection officer; the purpose of the processing and the legal basis; recipients or categories of recipients; information about data transfer to a third country; adequate guarantees; storage period; his rights; the right to file a complaint; the possible consequences of providing the data; the existence of an automated decision-making process.  
2. b) The right to access (art. 15). The right of access of individuals is respected by the Company and regarding the following: confirmation regarding data processing; access to processed data; providing a copy of the personal data, which are the subject of processing; obtaining additional information (for a reasonable fee); remote access through a system that allows data visualization by the data subject; verifying the identity of the person requesting information.  
3. c) The right to rectification (art. 16, art. 19). The right of access of individuals is respected by the Company regarding: rectification of indexed data; data completion.
4. d) The right to erasure (art. 17, art. 19). The company respects the right of erasure exercised by natural persons only under the conditions in which this right is exercised in a reasoned/grounded manner:  

• Reasons: the data is no longer needed; withdrawal of consent ; opposition ; illegal processing. Also, by creating the Account, each Client has given his consent for INFANT.RO to transmit his personal data to the contractual partners of a legal obligation imposed by European Union or internal law; providing services to a child, if they are not fulfilled legal conditions ;  
• The right cannot be exercised and implicitly respected if the processing is necessary for: the right to free expression and information; compliance with a legal obligation; performing a task in the public interest; in the field of health; archiving; scientific or historical research; statistical purposes; establishing, exercising or defending a right in court.  

1. e) The right of restriction (art. 18, art. 19). The regulation confers this right on individuals, which can be exercised as follows:  

• Cases: challenging data accuracy; illegal processing; the data is no longer needed;  
• The operator can only store the data;  
• Any processing regarding restricted data requires the consent of the person concerned;  
• The operator communicates to all recipients the rectification, deletion or restriction of data.  

1. f) The right to portability (art. 20). According to the provisions of the regulation, the Company respects the right of individuals to request the porting of their own data, in a simple, easy-to-read format, and to transmit them to another operator chosen by the person exercising his right.  
2. g) The right to object (to stop the processing activity - art. 21), can be exercised only for the following purposes: direct marketing; research, scientific, historical, statistical; performing a task in the public interest, exercising public authority; the legitimate interests of the operator or a third party.  
3. h) The right not to be evaluated by automatic profiling (art. 22) implies:

• The illegal nature of creating profiles regardless of purpose: evaluating the capacity and quality of the employees' work; awarding of scoring - points;  
• Exception: the existence of the person's consent.  

It is good to know that you can also contact the Data Protection Officer at the INFANT.RO level at the email address: support@infant.ro . We assure you that we will make the necessary efforts to respond promptly to your requests and to provide you with the details you need!  

We also inform you that you have the right to file a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the contact details of the supervisory authority for data protection are as follows:  

National Supervisory Authority of Personal Data Processing. G-ral Blvd. Gheorghe Magheru, no. 28-30, Sector 1, postal code 010336, Bucharest, Romania, Telephone: +40.318.059.211 or +40.318.059.212; Email: support@infant.ro

In order to exercise the rights provided above, as a customer of the INFANT.RO company, you have the right to send a written request, dated and sent to the address support@infant.ro, through which you can exercise your right of intervention in a fair and lawful manner guaranteed, regarding: (i) rectification, updating, blocking or deletion of data whose processing does not comply with the provisions the legislation national (Law no. 190/2018 on measures to implement Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of of these data and of the repeal of Directive 95/46/CE, as well as of EU Regulation 679/2016, being able be exercised for all the actions mentioned above, especially when the data is incomplete or inaccurate; (ii) anonymization of personal data, (iii) notification to third part to whom the data was presented/ disclosed , provided that this notification does not involve an effort disproportionate to the legitimate interest that could be harmed, respectively for (iv) the cessation the processing of his personal data to the extent that this is possible according to the purpose of the processing . As the Operator, we inform you that we will immediately stop processing personal data if the purpose for which we collected it has ceased .  

11. FRAUD

26.1. INFANT.RO does not ask Customers or through any means of communication (e-mail/telephone/SMS/etc.) information regarding confidential data , bank accounts/cards or personal passwords.  

26.2. The customer assumes full responsibility for the disclosure of his confidential data to a third party.  

26.3. INFANT.RO disclaims any responsibility, in the event that a Customer was/is harmed in any way by a third party who would claim to be/ represent the interests of INFANT.RO .  

26.4. The customer will inform INFANT.RO about such attempts, using the contact data.  

26.5. INFANT.RO does not promote SPAM . Any customer who has explicitly provided their e-mail address on the site can opt to deactivate the customer account related to this e-mail address.  

26.6. Communications made by INFANT.RO through electronic means of remote communication (ie e-mail) contain complete and compliant identification data of the sender or links to them, on the date of transmission of the content .  

26.7. The following purposes will be considered an attempt to defraud the Site / Content and/or INFANT.RO . INFANT.RO reserves the right to set in motion criminal prosecution against the one or those who tried to, or achieved this goal(s):  

• 26.7.1. To access the data of any type of another Customer by using an account or by any other method.  
•  26.7.2. To alter or modify the content The site or any correspondence sent by any means by INFANT.RO to the Client.  
• 26.7.3. To affect the performance of the server/servers on which the site runs.  
• 26.7.4. To access or disclose to anyone third party that does not have the necessary legal authority, the content sent by any means by INFANT.RO to the Client when he is not the legitimate recipient of the content .  

12. LIMITATION OF LIABILITY

27.1. INFANT.RO cannot be held responsible in any way to any Client who uses it The Site or Content , other than within the limits of the articles constituting the Terms and Conditions .  

27.2. If a Customer considers that a Content sent by any means by INFANT.RO violates copyright or any other rights, he can contact INFANT.RO for details, according to the contact details at support@infant.ro so that INFANT.RO to be able to make a decision in the knowledge of the case.  

27.3. INFANT.RO does not guarantee the client access to the site or to the service, in the absence of registration by the latter by going through the registration steps on the site, and does not grant him the right to download or modify partially and/or fully the content , to partially or fully reproduce the content , to copy, or to exploit any content in any other way, or to transfer to any third party any content to which he has and/or has obtained access, based on a user agreement, without prior consent written by INFANT.RO .  

27.4. INFANT.RO is not responsible for the content , quality or nature of other sites reached through links from the content , regardless of the nature of these links . For the respective sites, the responsibility is fully borne by their owners.  

27.5. INFANT.RO is exonerated from any fault in the case of use sites and/or the content transmitted to the Client, by any means (electronic, telephone, etc.), through the sites , e-mail or an employee of INFANT.RO , when this use of the content can or produces damages of any nature of the Client and/or anyone third party involved in this transfer of Content .  

27.6. INFANT.RO does not offer any direct or indirect guarantees that:  

•        27.6.1. The service will be according to the client's requirements;  
•        27.6.2. The service will be uninterrupted, secure or error-free of any kind;  
• 27.6.3. The products/services obtained for free or against cost through the service will correspond to the requirements or expectations of the client.  

27.7. Within the limits of the Terms and Conditions, the operators, administrators and/or owners of the site are in no way responsible for their relationships or consequences resulting from, but not limited to, purchases, special offers, promotions, promotions, or any other type of relationship / connection / transaction / collaboration / etc. that can appear between the client and any of those who promote themselves directly or indirectly through the site.  

13. 
    FORCE MAJEURE AND FORTUNE

28.1. Except for the cases in which they have not expressly provided otherwise, none of the parties to a concluded contract, which is still in progress, will be responsible for the non-execution on time and/or in an appropriate manner, in whole or in part, of any of the obligations that it is incumbent on him based on the contract, if the non-execution of the respective obligation was caused by a force majeure event.  

28.2. The party or the legal representative of the party invoking the above-mentioned event is obliged to inform the other, immediately and completely, of its occurrence and to take any measures available to them in order to limit the consequences of the said event.  

28.3. The party or the legal representative of the party that invokes the event mentioned above is exempted from this obligation only if the event prevents it from completing it.  

28.4. If, within 15 days from the date of its occurrence, the said event does not cease, each party will have the right to notify the other party of the full termination of this contract without any of them being able to claim other damages-interests from the other.  

28.5. The party invoking the force majeure event must prove the impossibility of fulfilling the obligations within 30 days from the date of occurrence of the event, but within the limits of art. 13.3.  

28.6. Exceptionally ( without the fault of INFANT.RO ) and due to a fortuitous case (such as an accident of the carrier or the supplier) it is possible that the delivery of the products will not be possible . In this case, the Client will exonerate the INFANT.RO Company from liability , having the possibility to offer the client certain advantages for the purchase of other products.  

14. disputes

29.1. By using/visiting/viewing/etc websites and/or anyone content sent by INFANT.RO To the customer by accessing and/or sending by any means (electronic, telephone, etc.), he declares that he agrees at least with the provisions of "Terms and conditions ".  

29.2. Any dispute with reference to these Terms and Conditions that could arise between the Client and INFANT.RO will be resolved amicably. If this is not possible, the conflict will be resolved by the competent court , according to the applicable legal provisions.  

29.3. If any of the above clauses is found to be void or invalid, regardless of the cause, this clause will not affect the validity of the other clauses.  

29.4. This document has been drafted and will be interpreted in accordance with Romanian legislation . Applicable law – Jurisdiction This Contract is subject to Romanian law. Any disputes arising between INFANT.RO and Customers / Buyers will be resolved amicably or, if this is not possible, the disputes will be resolved by the courts competent Romanian courts from the Municipality of Bucharest , competent in the first instance belonging District Court 2 or Bucharest Court .  

15. FINAL PROVISIONS

30.1. INFANT.RO reserves the right to make any changes to these provisions, as well as any changes to the site/its structure/service as well as any content without prior notification to the Client.  

30.2. Within the limits of the Terms and Conditions , INFANT.RO cannot be held responsible for any errors that may appear on the site for any reason, including changes , settings , etc., which are not made by the site administrator.  

30.3. INFANT.RO reserves the right to insert advertising banners of any kind and/or links on any page of the site, in compliance with the legislation in force.  

16. CONTACT AND OTHER INFORMATION

31.1. If you have any questions or suggestions regarding INFANT.RO, please contact us at phone number +0735576353 , from Monday to Thursday, between 09:00-17:30 and Friday, between 09:00- 16:30, or by e-mail at support@infant.ro  

31.2. Any comments, questions , feedback, ideas, suggestions or other communications or information about or relating to the website www.infant.ro , its functionality or improvement will remain the property of INFANT CARE SRL.  

31.3. The personal data protection officer can be contacted at the dedicated e-mail address support@infant.ro  

Thank you,  

The Infant.ro team  

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